News

Updating the Complaint Management Policy

Dear customers,

We would like to inform you that on 31.07.2019 the Bank updated Tokuda Bank AD's Complaint Management Policy as an investment intermediary.

For more information click here

Аs of July 04, 2019 the Bank will apply new Tariff for fees and commissions

Dear Customers, We would like to inform you that as of July 04, 2019 the Bank will apply new Tariff for fees and commissions of Tokuda Bank AD applicable to individuals and Tariff for fees and commissions of Tokuda Bank AD applicable to legal entities and sole traders.

We would like to inform y...

Tokuda Bank AD will take part in the "Day for Shares" initiative

Tokuda Bank AD will take part in the "Day for Shares" initiative, organized for June 12, 2019 by the Bulgarian Stock Exchange AD and Central Depository AD.

New Tariff for fees and commissions

Dear Customers, We would like to inform you that as of May 28, 2019 the Bank will apply new Tariff for fees and commissions of Tokuda Bank AD applicable to individuals and Tariff for fees and commissions of Tokuda Bank AD applicable to legal entities and sole traders.

Tokuda Bank gives a chance to young architects

Tokuda Bank AD awarded future architects and interior designers, participants in the Bank’s competition "Find Your First Client".

Notification for processing of transfers regarding forthcoming Easter holidays

We would like to inform you that during forthcoming Easter holidays the Bank will be closed on 26.04.2019 and 29.04.2019.

Specific business hours with regard to our annual teem building

Dear customers,

With regard to our annual teem building on 12 April 2019 the bank offices will be closed early than official, please excuse us for this inconvenience.

As we would like to be able to provide you the needed services, please find below the specific business hours for your servicing...

Notification of change in the General Terms and Conditions of Tokuda Bank AD

In connection with the requirements of the European Parliament Regulation 2015/751, the Bank has introduced, as of 1st of February 2019, changes in item p.20.1 of the General Terms and Conditions of Tokuda Bank AD and Central Cooperative Bank AD

Tokuda Bank AD relocates its offices from Kyustendil

In connection with the reorganization of the office network of TOKUDA ​​BANK AD, as of March 11, 2019, the Bank closed its office in Kyustendil, address: Kyustendil, 2 Thessalonica Str.

Tokuda Bank AD relocates its offices from Shumen

We would like to inform you that by decision of the Management Board of TOKUDA ​​BANK, the Bank is going to close its offices in Shumen at the following addresses: Shumen 133, Tsar Osvoboditel Str. and Shumen – cadastre, 107, Saedinenie Str. as of 05.03.2019.

Tokuda Bank AD optimized its offices in Varna

We would like to inform you that by decision of the Management Board of TOKUDA ​​BANK AD, the Bank is closing its office in Varna at the current address: Varna, 2, Sheynovo Str. as of 20.02.2019.

Relocation of the branch in the Largo Shopping Centre, Blagoevgrad

We would like to inform you that from 06/11/2018 all customer accounts currently serviced at the branch located in the Largo Shopping Centre will be transferred to office “Blagoevgrad”.

Specific business hours on 5th October 2018

Due to a corporate event scheduled for 05/10/2018(Friday), the Bank’s branches will have different business hours. We still want to help you, so please check the business hours for that day.

Scam involving fraudulent credit brokers or consultants

With regard to recent scam attempts, we would like to inform you that Tokuda Bank currently has no contracts with credit brokers or consultants hired to help our customers.

Registry Agency Field Office, Varna

We would like to inform you that, by decision of the Management Board of TOKUDA BANK, the VARNA FIELD OFFICE OF THE REGISTRY AGENCY will be relocated to the ground floor of the same building and will open its doors on 16/07/2018.

Tokuda Bank Fees and Commissions Fee for Legal Entities and Sole Traders

Dear clients,

We would like to inform you that by decision of the Management Board of the Bank, as of 10.07.2018, a fee is included in the Tokuda Bank Fees and Commissions Fee for Legal Entities and Sole Traders.

According to the Tariff, the Fee Availability is 0.6% per annum on excess over BGN...

Discontinuation of operations involving the SOFIBOR reference index

In connection with the decision of the Governing Board of Bulgarian National Bank (BNB) for BNB to discontinue from 01/07/2018 all operations associated with calculating and publishing reference..

General Data Protection Regulation (GDPR)

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data comes into effect on 25 May 2018.

Higher security and more convenience with the new method of signing in online banking – TAC

Online banking transactions will be signed using a Transaction Authorisation Code (TAC).

Stamboliyski Branch is relocating to a new address

All customer accounts currently serviced by the Stamboliyski Branch will in future be serviced at the newly-opened Makedonia Branch in the TELUS TOWER building or any other of our branches.

New ATM cash withdrawal options

Tokuda Bank has given its customers new options to make cash withdrawals from ATMs.