News

Tokuda Bank offers a news service – short message notification over a mobile phone

Tokuda Bank offers a news service – short message notification over a mobile phone (SMS notification)

With this service our customers will be notified in real time for all movements and available funds in their accounts and on deposits, as well as for the due amounts of their loans.

The SMS not...

Tokuda Bank offers all types of pension insurance products of Doverie Pension Fund

Starting October 6th, 2021 Tokuda Bank offers all types of pension insurance products of Doverie Pension Insurance Company, which include mandatory supplementary pension insurance and voluntary supplementary pension insurance. 

Tokuda Bank provides the opportunity to all insured individuals (Bul...

New Interest rates bulletin and new tariff for fees and commissions applicable to legal entities

Dear Customers,

We would like to inform you that as of October 01, 2021 the Bank will apply new Interest rates bulletin and Tariff of fees and commissions applicable of legal entities and sole traders

Business hours of the Bank during the upcoming holidays

Dear Clients, 

We would like to inform you that during the upcoming holidays the offices of the Bank will be closed on the following dates:

• on 06.09.2021
• on 22.09.2021

On 03.09.2021 and 21.09.2021 the Bank will accept and processes outgoing transfers in local and foreign currencies without...

New Interest rates bulletin and Tariff for fees and commissions as of August 9, 2021

As of August 09, 2021 the Bank will apply new Interest rates bulletin and Tariff for the fees and commissions

Upcoming change in the Tariff for fees and commissions of Tokuda Bank AD applicable to individuals.

Dear Customers,

We would like to inform you that as of October 09, 2021 the Bank will apply new Tariff for the fees and comissions to indidviduals.

New Interest rates bulletin and tariff for the fees and commissions

As of May 11, 2021 the Bank will apply new Interest rates bulletin and Tariff for the fees and commissions.

Notification for processing of transfer

Dear Clients,

We would like to inform you for the value dates for processing of outgoing transfers in foreign currency, ordered in the period 02 April 2021 – 05 April 2021 as follows:

- 02 April 2021 – bank holiday for EUR, GBP, CHF, USD и JPY.

All transfers, received on 02 April 2021 will be ...

New Interest rates bulletin, as of 30.03.2021

We would like to inform you that as of March 30, 2021 the Bank will apply new Interest rates bulletin

Notification of processing of transfers to United Arab Emirates

Dear Clients,

According to regulatory requirements of Central bank of United Arab Emirates, all payments, ordered in favour of beneficiaries in UAE, should include 3-letter code, indicating the purpose of payment.

The 3-letter code should be relevant to the information filled in the field "Deta...

Notification for changes in connection with foreign transfers for/to the United Kingdom

Dear Customers,

In connection with the withdrawal of the United Kingdom of Great Britain and Northern Ireland (United Kingdom) from the European Union, we would like to inform you that аs of 1 January 2021 United Kingdom is treated as third country, i.e. a country outside the European Economic A...

Start of the new Online banking

Dear customers,

As of 11.01.2021 ,we are pleased to present to you the new online banking platform of Tokuda Bank, which will be available to all (current and future) clients of the Bank .

The current users of online banking will have the opportunity to take advantage of the new platform withou...

Working time regarding the upcoming holidays and notification for processing of transfers

Dear Clients,

Regarding the upcoming Holidays we would like to inform you about the non-working days of the offices of the Bank as follow:

- from 24.12.2020 to 28.12.2020, included;

- on 01.01.2021.

On order to provide normal end of day process for the last business day of the year,...

Tokuda Bank is starting updated online banking version

Coming soon new online platform of the internet banking of Tokuda Bank, which meets high requirements for easier, faster and more secure servicing. The new design is intuitive and adapted for use from different type of devices.

Information for the payments in euro within the European economic area

We would like to inform you that the Bank processes all client transfers in EURO within the European Economic Area (EEA)

Relocation of office Sofia with address 5, Knyaz Alexander Dondukov Blvd

As of 10.08.2020 all client accounts which are currently serviced by office Sofia will continue to be serviced at the most convenient office of TOKUDA BANK in Sofia or in the country,

Notification for processing of transfers regarding forthcoming holidays

Regarding the forthcoming holidays we would like to inform you about the non-working days of the offices of the Bank as follow 01 May 2020 and 06 May 2020.

Notification for processing of transfers during Easter holidays

Notification for processing of transfers regarding forthcoming Easter holidays

Dear Clients,

Regarding the forthcoming Easter holidays we would like to inform you about the non-working days of the offices of the Bank as follow:

- from 17.04.2020г. to 20.04.2020г., included.

We would like t...

Notification for processing of transfers in the period 10.04.2020 – 13.04.2020

We would like to inform you for the value dates for processing of outgoing transfers in foreign currency, ordered in the period 10.04.2020 – 13.04.2020

Important recommendations to our customers regarding the spread of COVID-19

DEAR CLIENTS,

In view of the growing spread of coronavirus (COVID -19) and the shared responsibility for the health of our clients, we recommend:

• all customers who do not have access to Tokuda Bank's Internet banking, please visit an office to make a free registration and activate the use of ...

Anna Boneva on Flexible Bank Services in the interview for VAGABOND Magazine

Read about personalised approach and clients' safety as well as the socially responsible side of Tokuda Bank. 

https://vagabond.bg/advertorials/link/item/4926-anna-boneva-from-tokuda-bank-flexible-bank-service-when-talking-to-your-bank-is-human-and-easy.html

Anna Boneva: FLEXIBLE BANK SERVICE -...

Closure of Office Sofia Business Park

Dear Clients,

We would like to inform you that by decision of the Management Board of TOKUDA BANK AD, as of 24.02.2020 (Monday) the Bank is going to close down its office at Sofia Business Park, Mladost 4, Building 10, Ground floor.

As of 24.02.2020 all client accounts which are currently servi...

Business hours of the Bank during the upcoming holidays and timetable of the acceptance of transfers

Dear Clients,

Regarding the upcoming Holidays we would like to inform you about the non-working days of the offices of the Bank as follow:

• from 24.12.2019г. to 26.12.2019г., included;
• on 01.01.2020.

On order to provide normal end of day process for the last business day of the year, ple...

Аs of November 04, 2019 the Bank will apply new Tariff for fees and commissions

We would like to inform you that as of November 04, 2019 the Bank will apply new Tariff for fees and commissions of Tokuda Bank AD applicable to individuals and Tariff for fees and commissions of Tokuda Bank AD applicable to legal entities and sole traders.

Updating the Complaint Management Policy

Dear customers,

We would like to inform you that on 31.07.2019 the Bank updated Tokuda Bank AD's Complaint Management Policy as an investment intermediary.

For more information click here