Online Banking
Online banking is a secure and reliable system available at any time and place, at your disposal 24 hours a day.
Terms
Account currency
BGN
Card validity
24 months
Advantages
- Get access to the funds in your account at any time of the day.
- Shop securely online using the Mastercard 3-D Secure additional code.
- Receive information on payments, withdrawals and balances on your bank card via text messages.
- You can buy a package holiday or a flight, pay for a hotel, hire a car or use another travel-related service or purchase anything else in or outside Bulgaria
- Get maximum transaction security using the latest generation chip technology.
- Guaranteed payments worldwide, at POS terminals and online.
- Cash withdrawal from any ATM in Bulgaria or abroad bearing the Mastercard logo.
- Individual monthly statements sent to an email address of your choice.
Loyalty Scheme
- Bonus Cash is a scheme for our customers linked to the use of credit cards issued by Tokuda Bank at POS terminals of retailers in Bulgaria.
- The bonus is worth 0.3% of each card payment at POS terminals in Bulgaria for purchases worth more than BGN 49.99.
- The bonus accrues automatically as a total amount for each reporting period and is shown in the credit card statement as a payment of debts.
- The Bonus Cash loyalty scheme is only valid for credit cards with a limit provided by Tokuda Bank.
- Participation in the scheme happens automatically whenever the card is used at a POS terminal of a retailer in Bulgaria to pay for goods or services worth more than BGN 49.99.
- To participate in the Bonus Cash loyalty scheme, your card contract must be effective and your card must be valid.
Requirements
- You must be a Bulgarian citizen or foreign resident aged 18 or over
- Show a valid identity document
How to Apply
Go to a bank branch and apply for your new Mastercard.
Complete the online enquiry form and one of our consultants will get back to you.
Further Options
Payment of Utility Bills
You can pay your utility, subscription or other bills at an ATM, online at www.epay.bg or via our additional service “Electronic Utility Bills – Automatic Bill Payment”.
Text Message Notification
We recommend you use our text message notification service for transactions executed in Bulgaria or abroad. It provides additional security and information on payments made using your card.
More Secure Online Payments – 3-D Secure
3-D Secure is a service for higher security in online debit and credit card payments. When using this service, in addition to the standard details required by retailers in online payments – card number and expiration date, holder name and CVV (CVC) number – you have to enter a 3D password (combination of letters and digits) sent to your phone.
The 3-D Secure service allows you to sign up to the international card operator’s Mastercard Secure Code programmes for additional online payment security.
Which cards can use the 3-D Secure service?
Mastercard SecureCode can be used by holders of Maestro debit cards and Mastercard credit cards issued by Tokuda Bank.
How does 3-D Secure work?
Using the 3-D Secure service does not change how you have shopped until now. Before you complete the payment, you will be asked for your 3D password, which is only known to you. Only after you enter it correctly will you be able to pay with the card. This only makes your online purchases more secure when you pay at retailers signed up to Mastercard Secure Code.
Do the following for more secure payments:
First, register your card with the 3-D Secure service at a Tokuda Bank ATM or another ATM of the Bulgarian network Borica.
Then, start shopping online by visiting your favourite e-commerce websites. If the website requires that payments be made by entering a 3D code for additional security, a screen with the Mastercard SecureCode logo will appear.
- Enter your details and your card’s details.
- Enter your 3D password.
- Press the Submit button.
If your debit or credit card is lost or stolen, contact:
(02) 981 54 09
during working hours
(02) 921 51 51
outside working hours